> For the complete documentation index, see [llms.txt](https://docs.elitebundleapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elitebundleapp.com/help/faq.md).

# FAQ

Frequently asked questions about Elite Bundle Builder, Shopify core app embeds, discounts, inventory behavior, previews, design changes, and support.

## Does the app work with my Shopify theme?

Yes, with any Online Store 2.0 theme. Enable the **Elite Embed Core** app embed in **Online Store → Themes → Customize → App embeds**. That is the only theme step for every bundle type.

## Do I need to edit theme code?

No. Setup happens in the app and in the theme editor's App embeds panel.

## What is the difference between the app embed and the app block?

* **Elite Embed Core** (app embed): required for every bundle type, enabled once per theme
* **Multi-Option Bundle** (app block): optional, only for placing a multi-option selector somewhere other than above the theme's Add to cart button
* **Bundle Upsell** (app block): optional, only for placing upsell cards somewhere other than below the theme's Add to cart button
* **Bundle Items** (app block): optional, only for placing a pre-curated bundle's "In this bundle" list somewhere other than below Add to cart

## Can I promote a bundle on other product pages?

Yes, with an upsell. In the bundle's **Config → Upsell**, choose which product pages show a card for the bundle and how it looks. See [Upsells](/grow-and-manage/upsells.md).

## Is it really free?

Yes. Every feature, unlimited bundles, no order caps, no trial.

## Can I create multiple bundles?

Yes. Each bundle has its own products, steps, rules, discount, design and status.

## What do Draft, Unlisted and Active mean?

**Draft** is hidden. **Unlisted** is reachable by direct link, for testing. **Active** is public.

## How do shoppers get the discount?

It applies automatically at checkout when the bundle reaches a configured tier. No code to enter.

## Can I use collections instead of picking products?

Yes. A collection-based step updates itself as the collection changes.

## What happens when a product goes out of stock?

It shows as sold out and cannot be bought. In a multi-option bundle, if every choice in a required option is unavailable the whole bundle becomes unavailable until stock returns or the option is changed.

## Can I show my own product data on the cards?

Yes. Pick any product metafield with **Storefront access** and show it as a badge, a line under the price or a text block. See [Custom data](/create-bundles/build-your-own-bundle.md#config-tab-custom-data).

## Can I preview a bundle before it is public?

Yes. Set it to **Unlisted**, click **View live**, and test the direct link before switching to **Active**.

## Why did my design change after switching templates?

A template resets the layout settings (product cards, steps, bundle cart, discount display) to its own values. Branding, variant display and quick view are kept. Review Design and save again.

## Does it work with side-cart apps and 3PLs?

Yes. The cart carries one bundle line with the picked items inside; the order carries the real SKUs; inventory is tracked on the real products.

## How do I get support?

Open the app and click **Support** or **Chat now**, or email <hi@elitebundleapp.com>. Typical response time is around 10 minutes during IST business hours, with a maximum wait of one business day.


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