# FAQ ## Does the app work with my Shopify theme? Elite Bundle Builder is designed for Shopify Online Store 2.0 themes. The setup depends on your bundle type: * **Build Your Own Bundle**: Enable the **Bundle Builder** app embed in **Online Store > Themes > Customize > App embeds**. * **Multi-Option Bundle**: Add the **Multi-Option Bundle** app block to your product template in the theme editor. ## Do I need to edit theme code? No. Most setup is done through the app and Shopify theme editor. The app handles theme integration automatically: * **Build Your Own Bundle**: Uses an **app embed** (head target) that's enabled once in theme App embeds * **Multi-Option Bundle**: Uses an **app block** (section target) that's added to product templates in the theme editor You don't need to edit theme code manually. ## What's the difference between app embed and app block? * **App embed**: Used by BYOB bundles. Enabled globally in theme App embeds. Applies to all products with the BYOB bundle metafield. * **App block**: Used by MOB bundles. Added to specific product templates in the theme editor. Only affects products where the MOB app block is placed. ## Can I create multiple bundles? Yes. You can create multiple bundles, and each bundle can have its own products, steps, design, status, and discount settings. ## What is the difference between Active, Draft, and Unlisted? **Draft** bundles are hidden from customers. **Unlisted** bundles are available by direct link and are useful for testing. **Active** bundles are published for customers. ## How do customers get the discount? Discounts apply automatically at checkout when the customer's bundle qualifies for a configured tier. Customers do not need to enter a discount code. ## Can I use collections instead of manually selecting products? Yes. Collection-based steps are useful when you want products to update automatically as your catalog changes. ## What happens if a product goes out of stock? If a product or variant goes out of stock, it is shown as out of stock in the bundle and customers cannot buy that item. For Multi-Option Bundles, unavailable products or variants are also blocked from purchase. If every product or variant in one option becomes unavailable, the whole bundle becomes unavailable because the customer can no longer complete the required bundle selection. Review active bundles regularly, especially after inventory changes. ## Can I preview a bundle before making it public? Yes. Set the bundle to **Unlisted**, use the preview or view action, and test the direct link before switching the status to **Active**. ## Why did my design change after switching templates? Changing templates can reset the bundle design to the selected template's default layout. Review and save the design again after switching templates. ## How do I get support? Open the app and click **Support** or **Chat now**. Typical response time is around 10 minutes during IST business hours, with a maximum wait of 1 business day. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.elitebundleapp.com/help-and-support/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.