> For the complete documentation index, see [llms.txt](https://docs.elitebundleapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elitebundleapp.com/help-and-support/faq.md).

# FAQ

## Does the app work with my Shopify theme?

Elite Bundle Builder is designed for Shopify Online Store 2.0 themes. Enable the same core embed for all bundle types:

* Enable the **Elite Embed Core** app embed in **Online Store > Themes > Customize > App embeds**.
* For **Multi-Option Bundle**, the **Multi-Option Bundle** app block is optional and only needed for specific product-page placement.

## Do I need to edit theme code?

No. Most setup is done through the app and Shopify theme editor:

* **Elite Embed Core**: Required app embed enabled once in theme App embeds for all bundle operations.
* **Multi-Option Bundle block**: Optional section block for placing MOB selectors in a specific product-template area.

You don't need to edit theme code manually.

## What's the difference between the core embed and app block?

* **Core embed**: Required for all bundle types. Enabled globally in theme App embeds.
* **App block**: Optional for MOB bundles. Added to a product template when you want to control the selector's exact placement.

## Can I create multiple bundles?

Yes. You can create multiple bundles, and each bundle can have its own products, steps, design, status, and discount settings.

## What is the difference between Active, Draft, and Unlisted?

**Draft** bundles are hidden from customers. **Unlisted** bundles are available by direct link and are useful for testing. **Active** bundles are published for customers.

## How do customers get the discount?

Discounts apply automatically at checkout when the customer's bundle qualifies for a configured tier. Customers do not need to enter a discount code.

## Can I use collections instead of manually selecting products?

Yes. Collection-based steps are useful when you want products to update automatically as your catalog changes.

## What happens if a product goes out of stock?

If a product or variant goes out of stock, it is shown as out of stock in the bundle and customers cannot buy that item.

For Multi-Option Bundles, unavailable products or variants are also blocked from purchase. If every product or variant in one option becomes unavailable, the whole bundle becomes unavailable because the customer can no longer complete the required bundle selection.

Review active bundles regularly, especially after inventory changes.

## Can I preview a bundle before making it public?

Yes. Set the bundle to **Unlisted**, use the preview or view action, and test the direct link before switching the status to **Active**.

## Why did my design change after switching templates?

Changing templates can reset the bundle design to the selected template's default layout. Review and save the design again after switching templates.

## How do I get support?

Open the app and click **Support** or **Chat now**. Typical response time is around 10 minutes during IST business hours, with a maximum wait of 1 business day.


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